Privacy policy.

Effective Date: 18th September 2024

I am committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how I collect, use, and safeguard your information when you book or receive our beauty treatments.

Information We Collect

When you visit our salon or make a booking, we may collect the following information:

  • Personal Information:

Name, contact details (phone number, email address), and any specific preferences or needs related to your treatments.

  • Health Information:

Relevant medical history or conditions that may affect your treatments (disclosed voluntarily)

  • Payment Information:

Credit card details processed securely through third-party payment processors.

How I Use Your Information

I may use your information for the following purposes:

  • To provide and manage your beauty treatments.

  • To communicate with you regarding appointments, confirmations, and follow-ups.

  • To personalise your experience and recommend services based on your preferences.

  • To process payments and maintain records for accounting purposes.

  • To comply with legal obligations and respond to legal requests.

Data Security

I take the security of your personal information seriously. I implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

Sharing Your Information

I do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers:

Trusted partners who assist me in operating our salon and delivering services (e.g., payment processors, booking systems) while ensuring they comply with our privacy standards.

  • Legal Authorities:

If required by law, to comply with a subpoena or legal process.

Your Rights

You have the right to:

  • Access your personal information and request corrections.

  • Request the deletion of your personal information, subject to legal obligations.

  • Withdraw consent for us to process your information at any time.

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you via email if significant changes occur. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact me at:

Eloise Spa & Beauty Therapy

Email: louise@eloisespabautytherapy.uk